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Training for Managers

  1. Courtesy: Beyond Politeness

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • The Importance of Courtesy Within the Workplace
    • The Five Steps of Courtesy Face-To-Face Communication
    More than just being polite or nice to people, courtesy involves a set of unwritten rules for interacting with clients and guests on the job.
    $15.99
  2. 6 Hour Admin & Leadership Bundle

    Course Number:
    • Online Training Course
    • Credit Hours: 6
    • NAB Approved
    • Identify How to Be an Effective Leader
    In this course package administrators will learn skills on how to be an effective leader in assisted living and residential care.
    $95.99
  3. 8 Hour Admin & Leadership Bundle

    Course Number:
    • Online Training Course
    • Credit Hours: 8
    • NAB Approved
    • Key Areas Necessary to Be a Successful Administrator
    In this course package administrators will learn skills relating to topics on how to be an effective leader in assisted living and residential care. They will gain skills in staffing, financial management, resident care, culture and train the trainer.
    $127.95
  4. 12 Hour Admin & Leadership Bundle

    Course Number:
    • Online Training Course
    • Credit Hours: 12
    • NAB Approved
    • Balance Your Work Demands with Skills and Resources
    In this course package administrators will learn skills relating to topics on how to successfully be an effective leader in assisted living and residential care. As well as effective communication skills. Ethical issues, how to manage human resources, stress management and training.
    $183.99
  5. Be There: People come first

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Demonstrate the Seven Steps of Being There for the Client
    • Establish Priorities And Understand That People Come First
    Being available for clients is the first step in good customer service.
    $15.99
  6. Listening: Focus on the Client

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Good Listening
    • Opinion Giving, Interruption, Judgement, and Responding in Positive Ways
    Listening sounds easy enough, but it takes special skills to learn to be an active listener.
    $15.99
  7. Be Reliable: Following through

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Importance and Essential Elements of Reliability
    • The Steps to Being a Reliable Caregiver
    Being courteous, polite and responsive isn’t the whole task. A key to great customer service is being reliable.
    $15.99
  8. Be Positive: Going the Extra Mile

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Understand How Being Positive Relates to Customer Service
    • How to Incorporate a Positive Behavior and Attitude
    Being positive means finding reasons why things will work, instead of reasons why it won’t.
    $15.99
  9. Clientspeak: Patronizing Language

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Statistical Look at How People React to Clientspeak
    • Activity on Language That Bothers People
    Everything from the tone to what words you use affects the people in your care, and this course identifies what type of speech can offend, and what type can positively affect the relationship between caregiver and client.
    $15.99
  10. Stress and Healing: The Magic of Therapeutic Communication

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Stress Management Techniques and Their Role in Healing
    • Identify Ways You Can Use Your Words and Body Language to Put Clients at Ease
    Caregivers are instrumental in soothing and calming clients. This course will identify ways you can use your words and body language to put clients at ease - while also discussing important boundaries to respect in your line of work.
    $15.99
  11. Understanding Cultural Components of Care

    Course Number:
    • eBook
    • Credit Hours: 2.75
    • How Cultural Factors Influence Communication in Everyday Life
    • Cultural Background and How to Incorporate It into the Most Appropriate Care Plan
    Understanding Cultural Components of Care
    $51.95
  12. Cultural Factors Regarding Sexuality in the Elderly

    Course Number:
    • eBook
    • Credit Hours: 1.50
    • Sexuality as a Social Construct
    • Cultural Competence for Today's Senior Care Environment Certificate Program
    Cultural Factors Regarding Sexuality in the Elderly
    $28.99
  13. Genuine Leadership

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Understand the Meaning of Strong Leadership
    • Showing You How to Effectively Manage Employees
    Learn how to assume your role as a leader. This course will guide you through the basics of authority, showing you how to effectively manage employees.
    $15.99
  14. Leading with Laughter

    Course Number:
    • Online Training Course
    • Credit Hours:1
    • Learn About Managing a Workplace Which Should Include Humor
    • Leading with Laughter
    Managing a workplace should include humor, and this course identifies how to do this while also focusing on the benefits laughter can add to your business.
    $15.99
  15. Help! Who made me the boss?

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Being a Fun Boss and Also Gaining Respect
    • How Can You be a Good Boss
    The transition to a management role can be challenging. This lesson will ease you into this new position while also improving your leadership skills.
    $15.99
  16. 12 Keys to Good Management

    Course Number:
    • Online Training Course
    • Credit Hours: 1
    • Techniques That Will Advance Your Work Environment to the next Level
    • Understand the 12 Key Expectations That Result in a High Level of Employee Engagement
    Take the next step in management by polishing specific techniques that will advance your work environment to the next level.
    $15.99
  17. Sexual Harassment Prevention for Supervisors

    Course Number:
    • Online Training Course
    • Credit Hours: 2
    • Preventing Sexual Harassment in the Workplace
    • Responsibilities of Supervisors in Ensuring a Safe and Productive Work Environment
    Sexual Harassment Prevention for Supervisors
    $19.99
  18. Advanced Marketing Skills

    Course Number:
    • eBook
    • Credit Hours: 1
    • Psychology of Selling
    • Generating Traffic and Leads
    Advanced Marketing Skills
    $70.99
  19. Advanced Stress Management

    Course Number:
    • eBook
    • Credit Hours: 3
    • Balance Your Work Demands with Skills and Resources
    • Overcome Stress and Burnout
    Advanced Stress Management
    $56.95
  20. Become the World's Most Effective Trainer

    Course Number:
    • eBook
    • Credit Hours: 1
    • Foundations of a Good Training Program
    • Training the New Employee
    Become the World's Most Effective Trainer
    $18.99